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COVID-19 PATIENT INFORMATION

WE ARE HERE FOR YOU.

We are in the midst of an unprecedented global event that is affecting every town, including our own. Family Medical Center has a responsibility to provide for our community in times of need. Our supervising physicians have been working tirelessly around the clock to serve our patients and their families.

This page will be our online "hub" of information for patients regarding COVID-19. As you know, new information and guidelines are released frequently and we will reflect that here as fast as we can.

God Bless and Good Health,
The Family Medical Center Staff


COVID-19 FAMILY MEDICAL CENTER FAQ

1. Who can be tested?

We are doing IGG and IGM antibody testing and nasal swab testing for ALL patients (even with no symptoms). We will advise you on the best test for your circumstances during your visit. Current turnaround time for both tests are 2-5 days.

2. I don’t have insurance. Can I still be tested?

Yes! We have lowered our uninsured office visit fee to $75 for COVID-19 patients.

3. Do I need to make an appointment?

No. Family Medical Center ONLY takes walk-ins. Our visits have been averaging a 30-minute wait time and we are always monitoring wait times.

4. What do I do if I am symptomatic and don't want to get others sick?

When you arrive at our clinic, please call the front desk at (770) 228-2641 and we will send a staff member out to your car and escort you to a room through a different entrance.

5. How long does it take for results?

Lab results are returned in 2-5 days. During this time, we urge you to self-quarantine.

6. What do I do if my results are positive for COVID-19?

You will be required to self-quarantine and limit contact with others for 14 days.

7. What if I am healthy? Can I still come to Family Medical Center? 

On weekdays, we are diverting our healthy/well patients next door to our partner clinic, Internal Medical Center. This limits exposure and potential spread of airborne illness. On weekends, we have divided the waiting room at Family Medical Center to separate patients. Some patients choose to wait outside. Also, if anyone is showing symptoms such as fever or cough, they are immediately escorted into a patient room away from other patients. Both clinics have top of the line HEPA filtration systems throughout the buildings, including waiting rooms, to minimize the spread of airborne illnesses.


HOURS

Monday: 8:00am - 6:00pm

Tuesday: 8:00am - 6:00pm

Wednesday: 8:00am - 6:00pm

Thursday: 8:00am - 6:00pm

Friday: 8:00am - 6:00pm

Saturday: 8:00am - 4:00pm

Sunday: 9:00am - 2:00pm

 


HELPFUL LINKS

CDC COVID-19 Frequently Asked Questions

https://www.cdc.gov/coronavirus/2019-ncov/faq.html

Georgia Department of Health COVID-19 Hotline Phone # 

https://dph.georgia.gov/contacts/covid-19-hotline